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PWC Names PeoplesBank's Jacqueline Charron as Its Woman of the Year

May 8, 2017

SPRINGFIELD, Mass., May 2, 2017 – The Professional Women’s Chamber (PWC) has announced that Jacqueline Charron, chief risk officer and senior vice president of operations and information technology for PeoplesBank in Holyoke, has been named the PWC 2017 Woman of the Year.

The Woman of the Year is presented to a woman in the western Massachusetts area who exemplifies outstanding leadership, professional accomplishment, and service to the community.  This award has been given annually since 1954 and is publically recognized as one of the most prestigious honors given to any citizen for distinguished service and selfless giving. 

Liz Rappaport, secretary of the PWC Board committee said the selection committee was thoroughly impressed with Charron’s work-life balance, as evidenced by her pursuit of education while managing her career and being the mother of four children.

“The PWC recently had a work-life balance panel at a luncheon and we loved how, through her application, Jackie personified work-life balance,” said Rappaport.

Charron’s leadership style has been described as a pursuit of knowledge. A quote from one of her nomination forms described Charron this way, “She asks questions, of herself and others, seeks input, and ultimately, answers. Jackie is known for asking the questions that others might hesitate to, but not to be provocative or seek the limelight. She simply is seeking knowledge.”

Charron earned a Bachelor of Arts degree in Economics at Mount Holyoke College while working as a teller at PeoplesBank. She went on to receive a Master of Business Administration degree from the Isenberg School of Management at the University of Massachusetts, Amherst.

In her ongoing pursuit of knowledge, Charron has done post-graduate work at Babson College (Massachusetts Bankers Association – School of Financial Studies), Villanova University (Master Certificate in Lean Six Sigma), and Dartmouth College Tuck School of Business Leadership Program.

Even after 32 years, Jackie continues to build a successful career at Peoples, where today she leads a team of 40 associates in Deposit Operations, Information Technology, Electronic Banking, Risk and Compliance.

Jackie has served at the leadership level of many community and business organizations, including The Food Bank of Western Massachusetts, Girls Inc., the South Hadley and Holyoke Chambers of Commerce, and United Way of Pioneer Valley.

She has accomplished all of this in addition to being the mother of four children. For Jackie, volunteering doesn’t stop at the end of a workday. It continues in her personal life, as she aligns her personal commitments with her interests and those of her family. She enjoys volunteering at the Holyoke St. Patrick’s Day Road Race and at activities and fundraisers, which support her children’s academic and athletic interests. You can find her working the concession stand at a high school girls’ soccer game or attending a gala for the Fine Arts Center or Bright Nights.

As Andrew Morehouse, executive director of The Food Bank of Western Massachusetts said, “We are so fortunate to have Jackie on The Food Bank Board of Directors and next in line to serve as Board President. Simply put, Jackie is committed to our mission. She takes her role very seriously, comes to meetings prepared, having reviewed all agenda materials, and yes, ready with a boatload of penetrating questions.”

 “I am extremely honored to have been named Woman of the Year by the PWC.  This award is meaningful to me because it recognizes so many of the things I value and enjoy in my life – family, friends, community, career and personal accomplishments.  I credit my success in managing work life integration to my mother, Priscilla (Brooks) Charron, who taught me that kindness, respect, hard work, and helping others are key cornerstones to strength, ambition, and achievements in the business world and in personal life.  When I think of this award, I don’t believe it is based upon just what I have accomplished alone.  Instead, I think of what we have accomplished.  By working together with my family, friends, co-workers at PeoplesBank, and fellow board members through the years, we have been able to reach our goals, while enjoying the experience and the journey together.”

A celebration in Charron’s honor will be held on June 1 at 5:30 p.m. at the Carriage House, Storrowton Tavern, 1305 Memorial Avenue, West Springfield. Reservations are may be made online at or by contacting Jessica Hill at  

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